Farm Management Support ( Dairy )

FRS Recruitment is currently recruiting for a Farm Management Support Advisor on behalf of a leading supplier of farm automation products. This is a full-time permanent role. The primary function of this role is to work alongside dairy farmers in the Kilkenny and Southeast region. You will provide them with support around robotic milking & feeding systems. This is an opportunity for an agricultural professional who combines practical dairy-farming knowledge with an interest in technology, farm management data and customer support. The role involves providing on-farm guidance, training, and performance advice, while building strong long-term relationships with our customers. If you have a background in agriculture or dairy farming, enjoy problem-solving and want to contribute to a profitable, enjoyable and sustainable future in farming, we would be delighted to hear from you.

Key responsibilities

• Provide guidance and support before, during and after the start-up of robotic milking and/or feeding systems.
• Check farm management software settings and advise customers on settings, reports and daily routines.
• Deliver training to farmers and farm employees, ensuring a smooth transition to Lely technology.
• Monitor farm performance through available dashboards and translate data into practical recommendations.
• Set goals with customers, agree actions and monitor progress.
• Provide farm management support and troubleshooting through farm visits, phone, email and remote support.
• Promote the use and sale of FMS service products.
• Build long-term customer relationships through a practical coaching and advisory approach.
• Participate in customer events and knowledge-sharing sessions with the Sales and Marketing teams.

Requirements

• Level 7 or Level 8 qualification in Agriculture, Agricultural Science, Dairy Science, Agri-Business or a related discipline.
• Good knowledge of dairy farming.
• Strong analytical, problem-solving and organisational skills.
• Strong communication, relationship-building and coaching skills.
• Good presentation and training skills.
• Good IT skills, including Microsoft Office.
• A positive, practical can-do attitude.
• Ability to work independently and as part of a team.
• Full driving licence.

Remuneration and benefits

• Attractive basic salary based on experience to date.
• Company car , lap-top and phone.