Air Export Coordinator

Responsibilities

• Manage end-to-end export processes including collections, airline bookings, and final delivery arrangements
• Act as a key contact for some of our largest Key Accounts
• Prepare and verify shipping documentation including AWBs, invoices, and customs declarations
• Arranging collections from customers and deliveries to airline
• Booking flights with airlines
• Finalising Consolidations
• Handle special shipment types such as GDP (Good Distribution Practice) and Dangerous Goods (DG), ensuring strict adherence to procedures
• Coordinate customs clearances, with knowledge of IPRs, SIEL/OIEL licenses, and Carnet procedures
• Finalise consolidations and conduct post-flight checks
• Closing of files, completing invoicing on job level
• Maintain accurate records and data entry using in-house systems and office software
• Ensure timely and professional communication with customers, suppliers, and colleagues
• Collaborate closely with team members and escalated issues to the senior management as required
• Undertake any additional duties as assigned by management

Requirements

• Previous Air Freight operations experience
• Proficient in Microsoft Office (Excel, Word). Experience with AS400 and Thyme IT is a plus but not essential
• Excellent communication skills, both written and verbal
• A basic understanding of Aviation Security requirements
• Strong attention to detail with the ability to work accurately under pressure
• Effective team player who thrives in a fast-paced environment
• Strong organisational skills with the ability to prioritise workload independently
• Self-motivated with a problem-solving mindset