1. No Cash Refunds

All sales are final. JobsIrish.ie does not offer cash refunds for any purchases, including but not limited to job posting credits, subscription packages, or premium services.

By purchasing any service or credit package on JobsIrish.ie, you acknowledge and agree that no monetary refunds will be provided under any circumstances.

2. Credit System

Instead of cash refunds, we operate on a credit-based system:

• Account Credits: In exceptional circumstances where a service issue occurs (technical error, system downtime affecting job posting), we may issue credits to your account equivalent to the affected service.
• Credit Validity: Account credits do not expire and can be used for future job postings or service upgrades on JobsIrish.ie.
• Non-Transferable: Credits are non-transferable and cannot be exchanged for cash.

3. Voucher System

In cases where account credits are not suitable, we may issue vouchers:

• Voucher Codes: Vouchers can be applied to future purchases on JobsIrish.ie
• Expiration: Vouchers are typically valid for 12 months from the date of issue
• Terms Apply: Vouchers are subject to the terms specified at the time of issue
• No Cash Value: Vouchers have no cash redemption value

4. Exceptional Circumstances

Credits or vouchers may be considered only in the following scenarios:

• Documented technical failure preventing job posting
• System downtime exceeding 24 hours
• Proven billing error or duplicate charge
• Service not delivered due to platform error

Not eligible for credits/vouchers:

• Change of mind after purchase
• Job position filled before credit usage
• Dissatisfaction with candidate quality or quantity
• Business closure or restructuring
• Unused credits or packages

5. How to Request Credits or Vouchers

If you believe you qualify for account credits or a voucher due to exceptional circumstances:

1. Contact our support team at support@jobsirish.ie
2. Include your account email, purchase details, and detailed explanation
3. Provide any relevant screenshots or documentation
4. Allow 5-7 business days for review

All requests are reviewed on a case-by-case basis. Approval is at the sole discretion of JobsIrish.ie management.

6. Subscription Cancellations

For subscription-based packages:

• You may cancel your subscription at any time
• Cancellation takes effect at the end of the current billing period
• No partial refunds for unused time in the current period
• Unused credits from cancelled subscriptions remain valid

7. Chargebacks

8. EU Consumer Rights

Under EU consumer protection laws, you have a 14-day cooling-off period for online purchases. However, this right is waived once digital services are delivered (i.e., when job posting credits are added to your account or a job is posted).

By completing your purchase, you acknowledge that you are requesting immediate delivery of digital services and waive your right to the cooling-off period.

9. Contact Us

For questions about our refund policy or to request credits/vouchers:

Email: billing@jobsirish.ie
Support: support@jobsirish.ie